Legal Policies

Welcome to DLiDR. Below you will find our key policies regarding Privacy, Refunds, Shipping, and Terms of Service. By using our website (dlidr.store), you agree to these policies.

🔒 Privacy Policy

At DLiDR, we prioritize your privacy and are committed to protecting your personal information.

Information We Collect

• Personal: Name, email, phone number, address, payment details

• Non-personal: Browser type, IP address, usage activity

How We Use Information

• Process and deliver orders

• Communicate updates and promotions

• Improve our website and services

• Comply with legal obligations

Payments

We do not store full payment details. Transactions are processed securely through trusted payment gateways (Razorpay / Stripe / PayPal).

Cookies

We use cookies to enhance your browsing experience. You can disable them in your browser settings.

Your Rights

You can request access, correction, or deletion of your data by contacting us at dlidrofficial@gmail.com

Children’s Privacy

Our services are not intended for children under 16.

💳 Refund & Return Policy

We want you to be happy with your purchase.

Eligibility

• Returns accepted within 7 days of delivery

• Product must be unused, in original packaging, with all accessories included

Non-Returnable

• Damaged due to misuse

• Missing parts or altered products

• Clearance or final-sale items

Refunds

• Processed to your original payment method within 7–10 business days after inspection

• Shipping fees are non-refundable unless the product is defective

Replacements

• Defective/incorrect items will be replaced free of cost

Cancellations

• Allowed before shipping. Once shipped, cancellations are processed as returns.

🚚 Shipping Policy

Coverage

We ship across India. International shipping may be available on request.

Processing & Delivery

• Orders processed in 1–2 business days

• Delivery within 3–7 business days depending on location

Tracking

Customers receive a tracking number via email/SMS once the order ships.

Damaged/Missing Items

Report within 24 hours of delivery to dlidrofficial@gmail.com.

📜 Terms & Conditions

General

By purchasing from us, you confirm you are over 18 years old.

Products & Orders

We try to ensure accuracy in product details but cannot guarantee exact matches (slight variations may occur).

Pricing & Payments

• Prices in INR

• Secure checkout via Razorpay / Stripe / PayPal

• No storage of full payment details

Liability

We are not responsible for damages from misuse or unauthorized repairs.

Governing Law

These policies are governed by Indian law. Disputes are subject to the jurisdiction of New Delhi courts.

📞 Contact Information

For any queries regarding our policies, contact us at:

DLiDR

📍 Address: E3, 4th Floor, Sri Ram Apartment, Inside Ekta Residents Welfare Association, Rajpur Khurd, New Delhi - 110068

📞 Phone: +91-9411785311

📧 Email: dlidrofficial@gmail.com